As a fellow B Corporation, Riley Life has a special affinity for Kickstarter and their Creators. We've created a package of special value propositions specifically with you in mind, to help you make your ideas HAPPEN. You've come to the right place!
Backerkit was designed specifically to help your project launch; we provide a free integration to make order fulfillment and ship notification a breeze.
We know how tough it is to successfully launch a Kickstarter. To help your launch be financially successful, we have special unpublished pricing just for for Kickstarters - talk to us and find out how crazy competitive our pricing really is!
Once you start shipping out your first orders, don’t be surprised if you get a few dozen – or a few hundred – inquiries from your backers. If you haven’t thought this through and fully prepared for it, it can really catch you off guard and struggling to provide high quality, timely customer service. At Riley Life, we offer comprehensive customer support options that include support ticketing, email, text, chat and phone support — all branded with your name and logo for not just great customer service, but a great brand experience. Pricing is a la cart and based on actual usage so you only pay for what you use.
This is important stuff. As you may know, Kickstarter itself is a Certified B Corporation. If you’re not familiar with B Corps, use the links to read up! Riley Life has always been committed to responsible corporate citizenship, environmental sustainability, a living wage and benefits for our team members, and giving back. We've been a Certified B Corporation since March 2011. At Riley Life we are committed to “Changing the World for Good.” If you’re not currently a B Corp but aspire to those values, then partnering with a service provide that’s in alignment with you is important - let’s “change the world for good” together!
We know shipping expenses are complex and highly variable, and a big part of your fulfillment expense. We've made it easy by simplifying shipping with flat rate shipping rates: we'll give you a simple flat rate for all of your shipments to the continental United States, making your shipping costs simple, predicable and consistent across all of your orders. Contact us to learn all of the ways that flat rate shipping can help you.
This is the heavy lifting part, but for us it’s all in a days work. We can process and ship thousands of orders a day. A smaller campaign of 1,000 to 5,000 backers can be processed and shipped within a few days, and larger campaigns of 30,000 (or more) backers can be shipped within one week. You don’t want this process stretching out for weeks and weeks. Once one of your backers receives their order, social media will start to buzz, and soon ALL backers will want to know where their orders are – don’t keep them waiting! We use processes that cause most backers to get their orders within days of each other.